Contact Us

We’re here to help.

If you have questions about products, orders, shipping, returns, or need general assistance, please contact our support team and we will do our best to respond as quickly as possible.

Customer Support

Email: [email protected]

Phone: +1 (571) 554-1086

Support Hours:
Monday – Friday
9:00 AM – 6:00 PM (PST)

Business Information

Company Name: SPARKUP LIMITED

Registered Address:
9/F SILVERCORP INT'L TOWER
707–713 NATHAN ROAD
MONG KOK
HONG KONG

Before Contacting Us

To help us assist you faster, please include:

• Order Number (if applicable)

• Full Name used during purchase

• Email used for order

• Brief description of your request

Order Support

For order-related inquiries, please provide your order details so our support team can review and assist as quickly as possible.

Thank you for choosing Lofy.